:root{--navy:#1a3d6d;--navy2:#24528f;--bg:#f4f6fa;--card:#fff;--line:#dde3ec;--muted:#6b7686;--text:#1f2a37;
--c-router:#1a3d6d;--c-faq:#0f7c7c;--c-booking:#6a4bb5;--c-aftersales:#c0612b;--c-human:#b3261e;--c-system:#6b7686;--ok:#1e7d45;--bad:#b3261e;--na:#9aa4b2}
*{box-sizing:border-box}
html,body{margin:0;height:100%}
body{font-family:"Noto Sans TC","PingFang TC","Microsoft JhengHei","Heiti TC",system-ui,sans-serif;background:var(--bg);color:var(--text);font-size:14px;line-height:1.55}
button,select,input,textarea{font:inherit}
header.top{background:var(--navy);color:#fff;padding:10px 18px;display:flex;align-items:center;gap:14px;flex-wrap:wrap}
header.top h1{font-size:17px;margin:0;font-weight:700;letter-spacing:.5px}
.banner{background:#fff4d6;color:#6b4e00;border:1px solid #f0d88a;border-radius:6px;padding:3px 10px;font-size:12.5px;font-weight:600}
.nav-toggle{display:none;margin-left:auto;background:transparent;border:1px solid rgba(255,255,255,.5);color:#fff;border-radius:6px;padding:4px 10px;cursor:pointer}
nav.tabs{background:#fff;border-bottom:1px solid var(--line);display:flex;gap:2px;padding:0 12px;overflow-x:auto}
nav.tabs a{padding:10px 14px;color:var(--muted);text-decoration:none;font-weight:600;border-bottom:3px solid transparent;white-space:nowrap}
nav.tabs a.active{color:var(--navy);border-bottom-color:var(--navy)}
nav.tabs a:hover{color:var(--navy)}
.tab{display:none}
.tab.active{display:block}
.wrap{max-width:1320px;margin:0 auto;padding:14px 16px 40px}
.card{background:var(--card);border:1px solid var(--line);border-radius:10px;padding:14px 16px;margin-bottom:14px}
.card h2{font-size:16px;margin:0 0 10px;color:var(--navy)}
.card h3{font-size:14px;margin:12px 0 6px;color:var(--navy)}
.muted{color:var(--muted)}
.tag{display:inline-block;font-size:11.5px;padding:1px 7px;border-radius:999px;border:1px solid var(--line);background:#f7f9fc;color:var(--muted);font-weight:600;vertical-align:middle}
.tag.sim{background:#fff4d6;border-color:#f0d88a;color:#6b4e00}
.tag.live{background:#e5f4ec;border-color:#a9d8bd;color:#1e7d45}
.btn{background:var(--navy);color:#fff;border:0;border-radius:7px;padding:7px 13px;cursor:pointer;font-weight:600}
.btn:hover{background:var(--navy2)}
.btn.ghost{background:#fff;color:var(--navy);border:1px solid var(--navy)}
.btn.small{padding:4px 9px;font-size:12.5px}
.btn:disabled{opacity:.5;cursor:default}

/* ---- chat tab ---- */
.chat-layout{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1.05fr);gap:14px;padding:12px 16px;max-width:1500px;margin:0 auto;height:calc(100vh - 104px);min-height:560px}
.pane{background:#fff;border:1px solid var(--line);border-radius:10px;display:flex;flex-direction:column;min-height:0}
.pane-head{padding:9px 12px;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.pane-head label{font-weight:600;color:var(--navy)}
.token-bar{display:flex;gap:6px;flex-wrap:wrap;padding:7px 12px;border-bottom:1px solid var(--line);background:#fafbfd;align-items:center;font-size:12.5px}
.chip{border:1.5px solid var(--line);border-radius:999px;padding:2px 9px;color:var(--muted);font-weight:600;background:#fff;transition:all .2s}
.chip.on{color:#fff;box-shadow:0 0 0 3px rgba(26,61,109,.15)}
.chip.on[data-a=router]{background:var(--c-router);border-color:var(--c-router)}
.chip.on[data-a=faq]{background:var(--c-faq);border-color:var(--c-faq)}
.chip.on[data-a=booking]{background:var(--c-booking);border-color:var(--c-booking)}
.chip.on[data-a=aftersales]{background:var(--c-aftersales);border-color:var(--c-aftersales)}
.chip.on[data-a=human]{background:var(--c-human);border-color:var(--c-human)}
.msgs{flex:1;overflow-y:auto;padding:12px;display:flex;flex-direction:column;gap:9px;background:#fbfcfe}
.msg{max-width:88%;display:flex;flex-direction:column}
.msg .who{font-size:11.5px;font-weight:700;margin-bottom:2px}
.msg .bubble{border-radius:10px;padding:7px 11px;white-space:pre-wrap;word-break:break-word;background:#fff;border:1px solid var(--line);border-left:4px solid var(--c-system)}
.msg.user{align-self:flex-end;align-items:flex-end}
.msg.user .bubble{background:var(--navy);color:#fff;border:0}
.msg.user .who{color:var(--muted)}
.msg.sys{align-self:center;max-width:95%}
.msg.sys .bubble{background:#eef1f6;border:0;color:var(--muted);font-size:12.5px;text-align:center}
.msg[data-a=router] .who{color:var(--c-router)} .msg[data-a=router] .bubble{border-left-color:var(--c-router);background:#f1f5fb}
.msg[data-a=faq] .who{color:var(--c-faq)} .msg[data-a=faq] .bubble{border-left-color:var(--c-faq)}
.msg[data-a=booking] .who{color:var(--c-booking)} .msg[data-a=booking] .bubble{border-left-color:var(--c-booking)}
.msg[data-a=aftersales] .who{color:var(--c-aftersales)} .msg[data-a=aftersales] .bubble{border-left-color:var(--c-aftersales)}
.msg[data-a=human] .who{color:var(--c-human)} .msg[data-a=human] .bubble{border-left-color:var(--c-human);background:#fdf3f2}
.quick{display:flex;gap:6px;overflow-x:auto;padding:8px 12px;border-top:1px solid var(--line);flex-wrap:wrap}
.quick button{border:1px solid var(--line);background:#fff;border-radius:999px;padding:3px 10px;font-size:12.5px;cursor:pointer;white-space:nowrap;color:var(--text)}
.quick button:hover{border-color:var(--navy);color:var(--navy)}
.quick button b{color:var(--navy);margin-right:3px}
form.input{display:flex;gap:8px;padding:10px 12px;border-top:1px solid var(--line)}
form.input input{flex:1;border:1px solid var(--line);border-radius:8px;padding:8px 10px;min-width:0}
.insp-body{flex:1;overflow-y:auto;padding:10px 12px}
.insp-toggle{display:none}
.turn{border:1px solid var(--line);border-radius:8px;margin-bottom:10px;background:#fff}
.turn>summary{cursor:pointer;padding:7px 10px;font-weight:600;color:var(--navy);list-style:none;display:flex;gap:6px;align-items:center;flex-wrap:wrap}
.turn>summary::-webkit-details-marker{display:none}
.turn .tbody{padding:0 10px 10px}
.sec-title{font-size:12px;font-weight:700;color:var(--muted);margin:8px 0 3px;text-transform:none}
pre.json{background:#0f1f36;color:#dfe7f3;border-radius:7px;padding:8px 10px;font-size:11.5px;line-height:1.45;overflow-x:auto;margin:0;white-space:pre-wrap;word-break:break-all;font-family:ui-monospace,Menlo,Consolas,monospace}
pre.json .k{color:#8fc1ff} pre.json .s{color:#b8e39b} pre.json .n{color:#f7c873} pre.json .b{color:#f59ab5}
.ho-head{font-size:12.5px;font-weight:700;margin:8px 0 3px;display:flex;align-items:center;gap:6px}
.arrow-a{padding:1px 7px;border-radius:5px;color:#fff;font-size:11.5px}
.audits{display:flex;flex-wrap:wrap;gap:5px}
.au{font-size:11.5px;border-radius:6px;padding:2px 7px;font-weight:700;border:1px solid}
.au.pass{color:var(--ok);border-color:#a9d8bd;background:#eef8f2}
.au.fail{color:var(--bad);border-color:#efb3ae;background:#fdf0ef}
.au.na{color:var(--na);border-color:#e1e5eb;background:#f7f8fa;font-weight:600}
.kv{display:grid;grid-template-columns:auto 1fr;gap:2px 10px;font-size:12.5px}
.kv b{color:var(--muted);font-weight:600}
.empty{color:var(--muted);text-align:center;padding:30px 10px}

/* tables */
table.t{width:100%;border-collapse:collapse;font-size:13px}
table.t th,table.t td{border-bottom:1px solid var(--line);padding:6px 8px;text-align:left;vertical-align:top}
table.t th{background:#f2f5fa;color:var(--navy);font-weight:700;white-space:nowrap}
table.t input,table.t select{width:100%;border:1px solid var(--line);border-radius:6px;padding:4px 6px;font-size:13px;background:#fff}
.src{font-size:11px;border-radius:5px;padding:1px 6px;font-weight:700;white-space:nowrap}
.src.store{background:#e6eef9;color:var(--navy)}
.src.pack{background:#f1f1f1;color:#666}
.prec{display:flex;align-items:center;gap:8px;flex-wrap:wrap;font-weight:700}
.prec span{padding:5px 11px;border-radius:7px}
.prec .p1{background:var(--navy);color:#fff}.prec .p2{background:#e3ebf6;color:var(--navy)}.prec .p3{background:#fff;border:1.5px solid var(--navy);color:var(--navy)}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.grid3{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}
.kpis{display:grid;grid-template-columns:repeat(6,1fr);gap:10px;margin-bottom:14px}
.kpi{background:#fff;border:1px solid var(--line);border-radius:10px;padding:10px 12px}
.kpi .l{font-size:12px;color:var(--muted);font-weight:600}
.kpi .v{font-size:22px;font-weight:800;color:var(--navy);margin:2px 0}
.kpi .d{font-size:11.5px}
.chart svg{width:100%;height:auto;display:block}
.legend{display:flex;gap:12px;font-size:12px;color:var(--muted);flex-wrap:wrap}
.legend i{display:inline-block;width:10px;height:10px;border-radius:2px;margin-right:4px;vertical-align:-1px}
.toolbar{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-bottom:12px}
.toolbar select,.toolbar input{border:1px solid var(--line);border-radius:7px;padding:6px 8px;background:#fff}
.advice li{margin-bottom:6px}
.stages{display:grid;grid-template-columns:repeat(4,1fr);gap:12px}
.stage{background:#fff;border:1px solid var(--line);border-radius:10px;padding:12px;border-top:5px solid var(--navy);display:flex;flex-direction:column}
.stage h3{margin:0 0 2px;color:var(--navy);font-size:15px}
.stage .no{font-size:12px;color:var(--muted);font-weight:700}
.stage dl{margin:6px 0 0;font-size:12.8px}
.stage dt{font-weight:700;color:var(--navy);margin-top:7px}
.stage dd{margin:1px 0 0}
.stage .cost{margin-top:auto;padding-top:8px}
.callout{background:#e8f0fb;border:1px solid #bcd0ec;border-radius:10px;padding:10px 14px;color:var(--navy);font-weight:600;margin-bottom:14px}
.rules li{margin-bottom:6px}
.pill-ok{color:var(--ok);font-weight:700}.pill-bad{color:var(--bad);font-weight:700}
#autotest-results{margin:14px 16px}

@media (max-width: 1100px){.kpis{grid-template-columns:repeat(3,1fr)}.stages{grid-template-columns:1fr 1fr}}
@media (max-width: 860px){
  .chat-layout{grid-template-columns:minmax(0,1fr);height:auto;padding:8px}
  .pane.chat{height:78vh;min-height:480px}
  .insp-toggle{display:flex;width:100%;justify-content:space-between;background:#fff;border:0;padding:10px 12px;font-weight:700;color:var(--navy);cursor:pointer;border-radius:10px}
  .pane.insp .insp-body{display:none;max-height:none}
  .pane.insp.open .insp-body{display:block}
  .pane.insp .pane-head{display:none}
  .pane.insp.open .pane-head{display:flex}
  .grid2,.grid3{grid-template-columns:1fr}
  .kpis{grid-template-columns:1fr 1fr}
  .stages{grid-template-columns:1fr}
  .msg{max-width:94%}
  .quick{flex-wrap:nowrap;overflow-x:auto;-webkit-overflow-scrolling:touch}
  .quick button{flex:0 0 auto}
  .pane-head{flex-wrap:wrap}
  .table-scroll{overflow-x:auto}
}
@media (max-width: 700px){
  .nav-toggle{display:block}
  nav.tabs{display:none;flex-direction:column;padding:0}
  nav.tabs.open{display:flex}
  nav.tabs a{border-bottom:1px solid var(--line);border-left:3px solid transparent}
  nav.tabs a.active{border-left-color:var(--navy);border-bottom-color:var(--line);background:#f2f5fa}
  header.top h1{font-size:15px}
  .banner{font-size:11.5px}
  .wrap{padding:10px}
}

.pane{min-width:0}

/* 五店切換列與多租戶總覽 */
.store-bar{display:flex;gap:6px;flex-wrap:wrap;padding:6px 12px;border-bottom:1px solid var(--line);background:#f7f9fc}
.store-bar button{border:1.5px solid var(--line);background:#fff;border-radius:9px;padding:4px 10px;font-size:12.5px;cursor:pointer;text-align:left;line-height:1.3}
.store-bar button small{display:block;color:var(--muted);font-size:11px}
.store-bar button.on{border-color:var(--sc,#1a3d6d);box-shadow:0 0 0 3px rgba(26,61,109,.12);background:#fff}
.store-bar button i{display:inline-block;width:9px;height:9px;border-radius:50%;margin-right:5px;background:var(--sc,#1a3d6d)}
.alert{border-radius:9px;padding:8px 11px;margin:6px 0;font-size:13px;border:1px solid}
.alert.red{background:#fdecea;border-color:#f3b8b2;color:#8a1c13}
.alert.amber{background:#fff4d6;border-color:#f0d88a;color:#6b4e00}
.alert.blue{background:#eaf2fd;border-color:#bcd0ec;color:#1a3d6d}
.alert.green{background:#e8f6ee;border-color:#b5e0c6;color:#185c36}
.dot{display:inline-block;width:9px;height:9px;border-radius:50%;margin-right:5px;vertical-align:middle}
table.t td.num,table.t th.num{text-align:right;white-space:nowrap}
table.t tr.total td{font-weight:700;background:#f3f6fa}
table.t input.fee{width:84px}
.badge-up{color:#b3261e;font-weight:700}.badge-down{color:#2f7d4f;font-weight:700}
.mini-bar{display:inline-block;height:8px;border-radius:3px;vertical-align:middle}
.toolbar input.fee,table.t input.fee{width:84px;min-width:0;flex:none}
/* 租戶隔離（模擬登入） */
.role-pick{display:flex;align-items:center;gap:6px;font-size:12.5px;color:#dfe7f3;margin-left:auto}
.role-pick select{font-size:13px;padding:3px 6px;border-radius:6px;border:1px solid rgba(255,255,255,.5);max-width:200px}
.site-link{color:#fff;font-size:13px;font-weight:600;text-decoration:none;border:1px solid rgba(255,255,255,.5);border-radius:6px;padding:3px 10px;white-space:nowrap}
.site-link:hover{background:rgba(255,255,255,.12)}
.role-note{background:#eef3fa;border-bottom:1px solid var(--line);padding:6px 18px;font-size:12.5px;color:#26364d}
body[data-role=owner] .role-note{background:#e9f6ef;color:#1d4d33}
.deny{background:#fdecea;border:1px solid #f3b8b2;color:#8a1c13;padding:8px 18px;font-size:13px;display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.deny[hidden]{display:none}
.deny code{background:#fff;padding:1px 5px;border-radius:4px}
.locked{display:inline-block;background:#f1f3f6;color:#5b6575;border:1px dashed #b9c1cc;border-radius:4px;padding:1px 6px;font-size:12px;white-space:nowrap}
.locked-note{background:#f6f7f9;border:1px dashed #b9c1cc;border-radius:6px;padding:8px 10px;margin:0;color:#4a5462}
.privacy-bar{background:#f4f1fb;border:1px solid #d9cff2;border-radius:8px;padding:8px 10px;margin:0 0 8px;font-size:12.5px;line-height:1.7}
.privacy-bar .pb-row{display:flex;flex-wrap:wrap;gap:6px;align-items:center;margin-top:4px}
.privacy-list{margin:0;padding-left:20px;line-height:1.75}
.privacy-list code{background:#f1f3f6;padding:0 4px;border-radius:3px;font-size:12px}
.site-links{display:flex;flex-wrap:wrap;gap:8px}
.site-links a{border:1px solid var(--line);border-radius:8px;padding:6px 12px;text-decoration:none;font-weight:600;color:var(--navy);background:#fff}
@media (max-width:760px){.role-pick{margin-left:0;width:100%}.role-pick select{flex:1;max-width:none}}